Loading money using tmw virtual account usually takes upto 4 hrs to reflect in your tmw wallet. If your wallet is not loaded after 4 hrs, the following can be the reasons for the failure:
If you have exceeded your KYC limit/load limit of your tmw account, then your money will be refunded back to your source account in 7 - 10 working days. Please share us your cancelled cheque of the bank account through which money was transferred using the "Message Us" option below.
Or If your transaction has failed, your bank will automatically refund your money within their defined time. We request you to check with your bank for the transaction status.