Physical Card Usage
- My card was not accepted on the POS/Online/ATM?
- Where is the CVV of the physical card?
- How does the physical card work for online transactions?
- What is the maximum permitted transaction value on POS machine/Online?
- What is the minimum permitted transaction value on POS machine/Online?
- Are there any card usage charges on POS machines/Online?
Physical Card - Apply
Physical Card - Activate
- I have lost the Welcome Letter on which QR Code & CIN Number was printed to activate card. How do I activate my Card now?
- I am unable to activate my physical card
- I don’t have a smartphone, can I activate a physical card?
- How many cards can I activate at a time?
- How can I activate my card once I receive it?
Block Physical Card
ATM (Cash Withdrawal)
- What account type should I select at ATMs for withdrawal?
- How do I use the physical card at ATMs?
- Is there any limit to withdraw cash from ATM?
- Are there any charges for Cash Withdrawal?
- What is ATM service for Physical Card?
- Is there any change in my withdrawal & spend limit post ATM withdrawal is disabled?